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I'm Desperate: Error Saving Convention Card How to save convention card with error message

#1 User is offline   elnsie 

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  Posted 2018-May-04, 21:06

I just spent an hour plus making convention card with P for GNT tomorrow, but I can't save it because I get 'ERROR SAVING CONVENTION CARD MESSAGE.' There is no desciption of error and I am afraid to leave page because I sure as bleep don't want to have to gon thru it again. Any suggestions?
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#2 User is offline   sacto123 

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Posted 2018-May-04, 21:25

I had that problem with Windows 10 a few versions ago. As new versions came out the error finally went away. My workaround was to edit the convention card using Microsoft Edge, which saved the card with no problem.
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#3 User is offline   steve2005 

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Posted 2018-May-05, 12:35

What program are you using for convention card?
Safety tip: saving is allowed before you have spent an hour of time on your work.
Sarcasm is a state of mind
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#4 User is offline   barmar 

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Posted 2018-May-07, 08:22

I assume he was talking about the BBO convention card editor, so I moved the thread to the more appropriate forum. I'll take a look.

#5 User is offline   barmar 

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Posted 2018-May-07, 08:38

It looks like you were able to save some CCs on Saturday, although not the one you were trying to edit Friday night. Did you get what you needed done? Unfortunately, the specific error that the utility gets is not saved anywhere, so I can't tell what the problem was on Friday.

#6 User is offline   alanndsu20 

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Posted 2020-May-13, 14:56

Be sure the name for your partner is his/her bbo user name. Otherwise you cannot save the card.
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#7 User is offline   hubblecat 

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Posted 2020-August-07, 10:11

I am having the same problem. I have tried:

1. Partner box = partner's user name + Title box = user name, and
2. Partner box = partner user name + Title box = partner's actual name, and
3. Partner box = partner's actual name + Title box = partner's user name, AND
4. Both boxes = partner's actual name

It should not matter which browser is used. If you can log in, then it should work for cc editing. I find it rather disconcerting that BBO's help "desk" or "help" web site can not answer this issue. It looks like BBO is depending on us users to figure out the solutions to their software problems.

Does anyone know how to correct this situation? Without having to redo the editing in M/S Edge.
Thanks
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#8 User is offline   gbb483 

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Posted 2020-August-07, 15:49

I also discovered that if your partner has created an ID but not yet performed a login/out then you cannot tie the convention card to them.
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