[TheKid1]

To Whom It May concern,

I use BBO a lot for teaching tables. Sometimes, when I click redeal, nothing happens. I click redeal several times and nothing happens. I have to start a new teaching table and this is disruptive to lessons. Please ensure that the Redeal button works 100% of the time.

Sincerely,
Daniel Lavee (TheKid1)

[TheKid1]

I get an error message when I click redeal sometimes and I cannot move onto a new hand

[pilowsky]

I have seen this when playing at a regular table, but never when playing at a table where the scoring method is 'teaching'.
Which type of scoring method do you use?

[Left2Right]

Educated guess: This behavior happens in the current environment more often that it did before the pandemic because of limited CPU time and greater user demand. Especially if you are constraining the hands (such as with BBO constraint code ) the computer will deal only a limited number of random hands behind the scenes in an attempt to fulfill the constraint. You get the error message when the dealer program is unable to find a qualifying hand after 100,000 attempts, or the effort exceeds the amount of CPU time currently allowed for a single task.

Solution 1: When the system is very busy, you just have to come back at a later time.
Solution 2: When you are constraining the hands with poorer constraint code, you need to simplify it a bit. One of the big offenders is the HASCARD parameter. Overuse of that guy makes it statistically unlikely to get a qualifying hand.

[TheKid1]

I am in the middle of a lesson with a student and I cannot come back at a later time.

Sometimes there are ZERO constraints and I cannot redeal. Its extremely annoying and will have to look into another bridge platform to conduct my lessons if this nonsense continues.

BBO please fix this problem! I am a Prime member which I will cancel if this is not fixed in a timely manner.

[davetarsky]

I use teaching tables three times a week. Never a problem.