[GeneVet]

BBO tournaments are not showing up, all tournament sections are blank, there is nothing in the news section on this. Is anyone else having this problem?

[chrisb1984]

GeneVet, on 2026-February-02, 08:52, said:

BBO tournaments are not showing up, all tournament sections are blank, there is nothing in the news section on this. Is anyone else having this problem?

I have tournaments available but the robots keep crashing 'GIB ask failed'

[barmar]

There were several issues early today. The root causes have been resolved, but since DNS was involved there may be lingering problems for a few more hours due to obsolete data in DNS caches. We've flushed the caches of some popular public DNS services, but there's not much we can do about ISP caches.

[A_FAT_Play]

chrisb1984, on 2026-February-02, 09:55, said:

I have tournaments available but the robots keep crashing 'GIB ask failed'

I am having the same problems. Have cleared cache, turned off VPN and ad blocker, and tried a different browser (I usually use Chrome but tried Edge instead. Nothing seems to work.

[thepossum]

Haven't played for a few days. I can't comment

[kbrat]

Seems to be a reoccuring problem.
App looks fine, web-version not.

[barmar]

Some ISPs have DNS caches that don't clear automatically like they should. If you're still having trouble, try changing your DNS server to Google Public DNS: 8.8.8.8.

[mike thill]

Several Canadians reporting unable to log in. Is tis a BBO problem?

[Jocelant]

Has been intermittent for me throughout the days over last couple of days, not being able to connect to BBO at all, then a couple of times program crashing while I'm playing. Interestingly enough every time BBO doesn't work I get a message from Norton about a site called purefindresults.com which is malware so Norton cancels the connection, this is only happening when I try to connect to BBO and not for any other sites, also when connecting with the site works I do not get the Norton message. I am a Canadian player but unless all issues are with Canadian players I think it is a BBO problem judging by what they have posted. In any case finally am back on again

[benellis58]

It's STILL hit or miss. BBO might be working on the problem but it certainly hasn't solved it.

[jillybean]

I've been unable to logon to BBO for 48 hours, back now.
It's been a big wake up call to spend less time messing around on BBO

[pescetom]

Here in Italy many people are still having problems, depends upon ISP. I am on TIM, probably the largest: I have only been able to use the app since 20 hours ago and this is the first time the forum worked.