Help
Since Bridge Base has divided into two servers my partner and I am unable to play together on Casual. We both press Casual and we are signed in but the server always says the partner that I am inviting is not signed in. We no longer can play together on Casual. any suggestions? Magpie1939
Page 1 of 1
playing Casual games with partner
#2
- Group: Members
- Posts: 5
- Joined: 2020-March-25
Posted 2020-May-19, 02:38
Check you both have Adobe Flash Player installed (or updated) on your computer. Without flash player you will neither be able to log in to the updated version of BBO nor switch to the casual server. One of you has clicked casual and appears to be logged in but is actually stuck in main. When you click casual you should see a reappearance of the “BridgeBase Connecting please wait” message. If you don’t see that, you are still in main.
#3
- Group: Full Members
- Posts: 225
- Joined: 2006-June-05
- Gender:Male
- Location:Queensbury, West Yorkshire, England
Posted 2020-May-19, 02:51
hevenly1, on 2020-May-19, 02:38, said:
Check you both have Adobe Flash Player installed (or updated) on your computer. Without flash player you will neither be able to log in to the updated version of BBO nor switch to the casual server. One of you has clicked casual and appears to be logged in but is actually stuck in main. When you click casual you should see a reappearance of the “BridgeBase Connecting please wait” message. If you don’t see that, you are still in main.
I suspect that this is the wrong way round.
If you are using the Adobe Flash based software you will NOT be able to access the new "casual" section.
You and your partners should both be using the latest HTML5 browser version.
#4
- Group: Advanced Members
- Posts: 5,082
- Joined: 2003-April-26
- Gender:Male
- Location:Scottish Borders
Posted 2020-May-19, 03:04
As the two previous posters have implied, the problem is that you and your partner are using different versions of BBO clients. One of you is using the latest BBO, either through a browser at bridgebase.com, or through an updated app on iPad or Android.
The other is using an outdated client: either the original Windows client, the Flash-based client available on bridgebase.com (click here for the old Flash version) which is best avoided for a number of reasons, or an outdated app on iPad or Android.
My guess would be the latter given you've just joined the BBO Forums. So check the Apple app store or Google Play store and update the BBO app.
The other is using an outdated client: either the original Windows client, the Flash-based client available on bridgebase.com (click here for the old Flash version) which is best avoided for a number of reasons, or an outdated app on iPad or Android.
My guess would be the latter given you've just joined the BBO Forums. So check the Apple app store or Google Play store and update the BBO app.
#5
- Group: Admin
- Posts: 2,493
- Joined: 2003-February-12
- Gender:Male
- Location:Dartmouth, NS, Canada
Posted 2020-May-19, 03:33
The one using the old client should open the tabe.
The one using the new client can join via invitation, or profile -> join.
The one using the new client can join via invitation, or profile -> join.
#6
- Group: Members
- Posts: 7
- Joined: 2020-March-24
Posted 2020-May-21, 04:08
paulg, on 2020-May-19, 03:04, said:
As the two previous posters have implied, the problem is that you and your partner are using different versions of BBO clients. One of you is using the latest BBO, either through a browser at bridgebase.com, or through an updated app on iPad or Android.
The other is using an outdated client: either the original Windows client, the Flash-based client available on bridgebase.com (click here for the old Flash version) which is best avoided for a number of reasons, or an outdated app on iPad or Android.
My guess would be the latter given you've just joined the BBO Forums. So check the Apple app store or Google Play store and update the BBO app.
The other is using an outdated client: either the original Windows client, the Flash-based client available on bridgebase.com (click here for the old Flash version) which is best avoided for a number of reasons, or an outdated app on iPad or Android.
My guess would be the latter given you've just joined the BBO Forums. So check the Apple app store or Google Play store and update the BBO app.
We had a very weird situation today. We are all on the new version (v3). All of us hit "casual". 3 of us were then visible on the casual server, while the 4th still was on main server - even after hitting casual. She is on a rather old machine though. She enters via Chrome and the URL that takes her to v3. Why is this happening?
#7
- Group: Admin
- Posts: 21,571
- Joined: 2004-August-21
- Gender:Male
Posted 2020-May-21, 10:56
Tell her to clear her browser cache and try again.
Page 1 of 1